Last updated: June 2026
These Terms of Service ("Terms") govern your access to and use of Cutola(the "Service"), an online automated background removal and image enhancement tool operated from the United Kingdom. By creating an account, purchasing credits, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.
You must be at least 16 years old, or the age of digital consent in your country, to use the Service. You are responsible for keeping your account credentials secure and for all activity that occurs under your account. Authentication is handled by our identity provider, Clerk; you are responsible for the accuracy of the information you supply.
The Service operates on a pay-as-you-go credit model. Certain tools consume credits per image processed, while others (such as resize, convert, and compress) are free to use. Credits are a prepaid licence to use processing capacity; they have no cash value, are non-transferable, and do not constitute a stored-value or e-money instrument. We may change the credit cost of individual tools with reasonable notice.
You agree not to use the Service to upload, process, or distribute content that:
We may suspend or terminate accounts that breach these rules, and may remove content without prior notice where we reasonably believe it is unlawful.
You retain all ownership of the images you upload and the outputs you generate. You grant us a limited, temporary licence to store and process your images solely for the purpose of providing the Service to you. Uploaded files and generated outputs are stored in Cloudflare R2 and are automatically deleted after a retention period. We do not use your images to train our models.
Payments for credits are processed by Polar Software Inc. (polar.sh), which acts as the Merchant of Record for all purchases. Polar handles billing, tax collection, and payment disputes. Your purchase is therefore also subject to Polar's buyer terms. Prices are shown at checkout and may include applicable taxes.
Because credits are consumable digital goods, our ability to offer refunds is limited. Please see our Refund Policy for full details.
The Service is provided on an "as is" and "as available" basis. Automated image processing is not exact and we do not warrant that every output will meet your expectations. To the fullest extent permitted by law, we exclude all implied warranties. Nothing in these Terms limits your statutory rights as a consumer under UK law.
To the extent permitted by law, our total liability arising out of or relating to the Service will not exceed the amount you paid us for credits in the twelve months preceding the event giving rise to the claim. We are not liable for indirect or consequential loss, loss of data, or loss of profits. We do not exclude liability for death or personal injury caused by negligence, or for fraud.
You may stop using the Service and delete your account at any time from your account settings. We may suspend or terminate your access for breach of these Terms. Unused credits are forfeited on account closure, subject to your statutory rights and our Refund Policy.
We may update these Terms from time to time. Where changes are material, we will provide reasonable notice. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, save that nothing affects your rights to bring claims in your country of residence where required by mandatory consumer law.
Questions about these Terms can be sent via our contact page.